Return & Exchange

Returns

With the exceptions below, if you are not satisfied with your order, you may return it within 30 days of delivery for a full refund. Below are the exceptions:

  • Any item returned more than 30 days after delivery.
  • Any product that is not in it's original condition, is damaged in any way, or is missing parts.

Please note that unless the return is result of an error by Elodie Details, you must pay to ship the item back to us. Please contact us at [email protected] and specify your order number and the product number of the item in question in order to receive instructions on how to return it. Once we receive the product you have returned, please allow 3 days for processing.