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/servicio-de-atencion-al-cliente/alerts-and-recalls

Alerts and Recalls

 

2019-03-09
Recall of pacifier clips


Elodie Details AB urges customers who have recently purchased or received any of the following pacifier clips to immediately stop using them and return them at the point of purchase for a full refund. If you've purchased the pacifier clip directly from elodiedetails.com, click here for instructions on what to do. 

  • 30150130710NA - Happiness is Born
  • 30150132620NA - Playful Pepe
  • 30150133554NA - Midnight Bells
  • 30150142852NA - Faded Rose Bells
  • 30150125520NA - Dots of Fauna
  • 30150138532NA - Everest Feathers
  • 30150136622NA - Pepe Mini
  • 30150141566NA - Unicorn Rain
  • 30150139568NA - Feathered Friend
  • 30150127600NA - Embedding bloom
  • 30150134150NA - Faded Rose
  • 103167 - Oh Deer Santa
 
If your pacifier clip is one of the above mentioned models and is marked with either “Dec-18” or “Oct-18” as shown here, it is part of the affected batch and should be taken out of use.
 
 

This recall is due to reports from end consumers, showing that part of this production batch may have metallic clips that do not live up to our high quality standards, and may break apart into smaller pieces. Inhouse testing has confirmed that there is a legitimate cause for concern. The defect can be hard to spot which is why we urge everyone to stop using the above listed pacifier clips, even though they may look and seem safe.

At Elodie Details we take product safety very seriously. All our products are thoroughly tested towards all applicable standards and legislations. Despite this, there are clear indications that a fabrication error is present in parts of this batch. No injuries have been reported, but in order to safeguard customers and avoid any serious incidents we are now recalling these products entirely.


Elodie Details sincerely apologises for the inconvenience this causes. If you have any questions, please contact us directly at recall@elodiedetails.se