Shipping & Payment
How we ship
We ship all of our products ourselves. Before leaving our premises, each item is carefully inspected and packaged, in order to make sure that it will reach you in perfect condition. We only use shipping companies that we trust will deliver your order safely and in time. The shipping company we use will depend on the delivery market.
Shipping & Handling Charges
We use flat rate shipping charges as follows;
United Kingdom: Free shipping
Within Sweden: Free shipping
Rest of Europe: €5
Rest of the World: €15
No other handling charges will be added.
Where we ship
We can ship to most countries in the world.
We normally dispatch orders within 24 hours of receiving them. Orders within Europe have a delivery time of around 3-4 days. Most orders will reach customers outside of Europe within 14 days. Note, however, that deviations can occur.
Extra charges outside the EU:
When you order from a country outside the European Union – please note that the prices are excluding VAT and that shipping costs do NOT include any customs duties or other taxes or import fees that may be levied in the country of destination.
Extra charges, such as customs duties, taxes (e.g. VAT) and other import fees for countries outside the EU will be paid by you, the customer, on delivery by UPS. Please contact your local customs office for further information on local tariffs.
If you for any reason want to return an item, Elodie Details will not refund any customs duties or taxes that you paid on delivery.