Ponúkame bezplatné vrátenie tovaru v rámci EÚ. Ak bývate mimo EÚ, budete sa musieť o zaslanie vráteného tovaru postarať sami.
Ak nie ste úplne spokojní s vašim nákupom, máte právo vrátiť tovar do 30 dní od doručenia vašej objednávky. Produkt alebo produkty musia byť vrátené v ich pôvodnom stave a balení.
V prípade akéhokoľvek poškodenia hodnoty vráteného tovaru si vyhradzujeme právo na to, aby ste uhradili všetky nedostatky.
Ako vrátiť tovar
Postupujte podľa pokynov na formulári vrátenia tovaru, ktorý je súčasťou vášho balíka.
Nezabudnite si vypýtať potvrdenie o podaní balíka a uschovajte si ho dovtedy, kým sa vrátenie tovaru úspešne nespracuje.
Upozorňujeme, že ak ste si zakúpili Bundle obsahujúci viac ako 1 položku, všetky položky z tejto ponuky musia byť vrátené, aby vám bola vrátená platba.
Akonáhle dostaneme a akceptujeme váš vrátený tovar, vrátime vám peniaze v plnej cene na váš pôvodný spôsob platby. Pamätajte na to, že po uhradení vráteného tovaru to môže trvať 3-5 pracovných dní, kým sa suma objaví na vašom výpise z účtu.
Výmena tovaru
Ak chcete vymeniť tovar, jednoducho vráťte produkt alebo produkty na úplnú úhradu podľa pokynov na vrátenie tovaru a zašlite novú objednávku.
Sťažnosti
Ak je produkt, ktorý ste dostali poškodený alebo nesprávny, obráťte sa na náš zákaznícky servis pre pomoc.
Ak ste nakúpili cez jeden z našich maloobchodov, prosíme priamo ho kontaktujte.
{"blockItems":{"necessary":[{"group":"necessary","columns":["_abck","list-manage.com","1 year"],"isRegex":false},{"group":"necessary","columns":["ak_bmsc","us13.list-manage.com","1 day"],"isRegex":false},{"group":"necessary","columns":[" bm_sz","list-manage.com","1 day"],"isRegex":false},{"group":"necessary","columns":["is_eu","s.pinimg.com","Session"],"isRegex":false},{"group":"necessary","columns":["test_cookie","doubleclick.net","1 day"],"isRegex":false},{"group":"necessary","columns":["iutk","issuu.com","179 days"],"isRegex":false},{"group":"necessary","columns":["vuid","vimeo.com","399 days"],"isRegex":false},{"group":"necessary","columns":["player","vimeo.com","1 year"],"isRegex":false},{"group":"necessary","columns":["_flowbox","elodiedetails.com","399 days"],"isRegex":false},{"group":"necessary","columns":["requestVerificationToken","elodiedetails.com","Session"],"isRegex":false},{"group":"necessary","columns":["ASP.NET_SessionId","elodiedetails.com","Session"],"isRegex":false},{"group":"necessary","columns":["DisplayProductListsAsRows","elodiedetails.com","1 year"],"isRegex":false},{"group":"necessary","columns":["LitiumShoppingCart","elodiedetails.com","7 days"],"isRegex":false},{"group":"necessary","columns":[" _pin_unauth","elodiedetails.com","1 year"],"isRegex":false}],"analytics":[{"group":"analytics","columns":["_ga","elodiedetails.com","2 years"],"isRegex":false},{"group":"analytics","columns":["_gid","elodiedetails.com","1 day"],"isRegex":false},{"group":"analytics","columns":["_gat","elodiedetails.com","1 day"],"isRegex":false},{"group":"analytics","columns":["_gcl_au","elodiedetails.com","90 days"],"isRegex":false},{"group":"analytics","columns":["_gs","elodiedetails.com","Session"],"isRegex":false},{"group":"analytics","columns":["_gu","elodiedetails.com","1 year"],"isRegex":false},{"group":"analytics","columns":["_gw","elodiedetails.com","1 year"],"isRegex":false}],"marketing":[{"group":"marketing","columns":["_fbp","elodiedetails.com","90 days"],"isRegex":false},{"group":"marketing","columns":[" ads/ga-audiences","google.com","Session"],"isRegex":false},{"group":"marketing","columns":["ads/ga-audiences","google.ie","Session"],"isRegex":false},{"group":"marketing","columns":["v3/","pinterest.com","Session"],"isRegex":false}],"unclassified":[{"group":"unclassified","columns":["pagead/1p-conversion/787508548/","google.ie","Session"],"isRegex":false}]},"tableHeaders":[{"key":"CCBlockItemName","label":"Name"},{"key":"CCBlockItemDomain","label":"Domain"},{"key":"CCBlockItemExpiration","label":"Expiration"}],"groups":[{"title":"About Cookies","description":"A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so that you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. It can also track your behaviour on a website in order to optimise the advertising seen by you while you browse the Internet.\n \u003cbr /\u003e\n\u003cbr /\u003e\n\u003cp\u003eFor further information about cookie management, visit\u0026nbsp;our Privacy Policy \u003ca href=\u0022https://www.elodiedetails.com/sk/zakaznicky-servis/zasada-ochrany-osobnych-udajov\u0022\u003e\u003cu\u003ehere\u003c/u\u003e\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e"},{"key":"necessary","title":"Necessary Cookies","description":"These cookies are essential for the proper functioning of the website and cannot be switched off in our systems. Without these cookies, the website would not work properly. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.","toggle":{"value":"necessary","enabled":true,"readonly":true}},{"key":"analytics","title":"Analytics Cookies","description":"These cookies allow us to count visits and traffic and thus find out things such as which pages are most popular and how visitors move on our website. All information collected through these cookies is compiled, which means that it is anonymous. If you do not allow these cookies, we cannot give you a tailored experience.","toggle":{"value":"analytics","enabled":true}},{"key":"marketing","title":"Marketing Cookies","description":"These cookies can be set via our website by our advertising partners to create a profile for your interests and display relevant ads on other websites. All of the data is anonymized and cannot directly be used to identify you. If you do not allow these cookies, you will experience less targeted advertising.","toggle":{"value":"marketing","enabled":true}},{"key":"unclassified","title":"Unclassified Cookies","toggle":{"value":"unclassified","enabled":true}}],"modalTitle":"Privacy Settings","modalDescription":"Hi! Just wanted to let you know that we use cookies on our site to enhance your experience, improve the quality of our site, help us show things that are more likely to be relevant to you and to enable social media features. You can choose to accept all below, or limit what cookies you allow from the settings. That’s all, thank you for reading!\n \u003cbr /\u003e\n\u003cbutton type=\u0022button\u0022 data-cc=\u0022c-settings\u0022 class=\u0022cc-link\u0022\u003eCookie Settings\u003c/button\u003e","settingsTitle":"Manage Privacy Preferences","revision":2}