Ponúkame bezplatné vrátenie tovaru v rámci EÚ. Ak bývate mimo EÚ, budete sa musieť o zaslanie vráteného tovaru postarať sami.
Ak nie ste úplne spokojní s vašim nákupom, máte právo vrátiť tovar do 30 dní od doručenia vašej objednávky. Produkt alebo produkty musia byť vrátené v ich pôvodnom stave a balení.
V prípade akéhokoľvek poškodenia hodnoty vráteného tovaru si vyhradzujeme právo na to, aby ste uhradili všetky nedostatky.
Ako vrátiť tovar
Postupujte podľa pokynov na formulári vrátenia tovaru, ktorý je súčasťou vášho balíka.
Nezabudnite si vypýtať potvrdenie o podaní balíka a uschovajte si ho dovtedy, kým sa vrátenie tovaru úspešne nespracuje.
Upozorňujeme, že ak ste si zakúpili Bundle obsahujúci viac ako 1 položku, všetky položky z tejto ponuky musia byť vrátené, aby vám bola vrátená platba.
Akonáhle dostaneme a akceptujeme váš vrátený tovar, vrátime vám peniaze v plnej cene na váš pôvodný spôsob platby. Pamätajte na to, že po uhradení vráteného tovaru to môže trvať 3-5 pracovných dní, kým sa suma objaví na vašom výpise z účtu.
Výmena tovaru
Ak chcete vymeniť tovar, jednoducho vráťte produkt alebo produkty na úplnú úhradu podľa pokynov na vrátenie tovaru a zašlite novú objednávku.
Sťažnosti
Ak je produkt, ktorý ste dostali poškodený alebo nesprávny, obráťte sa na náš zákaznícky servis pre pomoc.
Ak ste nakúpili cez jeden z našich maloobchodov, prosíme priamo ho kontaktujte.
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